Code Of Conduct.

This Code of Conduct is in place to create and maintain a safe, ethical, and enjoyable place of work and treatment for all who interact with the Noosa Health and Wellness Collective.

Overview

The terms “we”, “us”, “our”, and '“NHWC” refer to the sole trader business Noosa Health and Wellness Collective, owned by Christine Davies.  ‘Site’ refers to this web address www.noosawellnesscollective.com.au/code-of-conduct, and ‘Rooms’ refers to the NHWC physical space including the waiting rooms, practitioner rooms, and shared tea rooms and bathrooms. By signing a NHWC Licence to Occupy Rooms you agree to this Code of Conduct, without modification, and acknowledge reading them. 

We reserve the right to change this Code of Conduct or to impose new conditions, from time to time, in which case we will post the revised Code of Conduct on this Site and communicate with you in writing of the changes.  By continuing to use the Rooms after we post any such changes means you accept the new Code of Conduct with the modifications.

Safety and Ethics

  • Respect and Kindness: Treat our staff and fellow practitioners with respect and kindness at all times. Aggressive, abusive, or discriminatory behaviour will not be tolerated.

  • Constructive Communication: Maintain courteous and respectful communication in all interactions. Disagreements should be addressed calmly and professionally. Raise questions or concerns respectfully and at appropriate times.

  • Follow Instructions: Follow all reasonable and lawful instructions provided by NHWC staff.

  • Be Inclusive: Create an environment where everyone feels welcome and valued.

  • Practice Patience: Try to show understanding and curiosity when challenges arise.

  • Resolve Conflicts Respectfully: Address conflicts with a willingness to find a resolution, avoiding unnecessary escalation.

  • Commitment to Safety: Observe all safety protocols and guidelines to ensure a secure environment for everyone. This includes physical, emotional, psychological and cultural safety.

  • Value Neuro-type Differences: Maintain an openness that different brains require different processes and supports, and may learn and understand in different ways. NHWC is a Neuro-affirming workspace, and we welcome conversations on how we can best support your neurotype.

  • Ethical Behaviour: Maintain the highest standard of ethics and integrity when interacting with NHWC staff, practitioners, and all clients and stakeholders accessing the space. This includes the way in which you represent the NHWC to the public, including online.

  • Values Aligned: Agree to uphold the values of the NHWC, as listed in the Code of Conduct.

 NHWC Values

  • Integrity- Congruence in our words and actions, our values and our behaviour.

  • Community - Support and connection with the people around us creates safety, care, and belonging.

  • Holistic Care - Acknowledging the many aspects that make up the human experience, including the mind, body, spirit, and environment.

  • Inclusivity - All humans deserve respect, positive regard and care.

Consequences of Non-Compliant Behaviour

  • Meeting with Management: Practitioners who are exhibiting unacceptable behaviour will be asked to meet with a member of NHWC management to discuss the behaviour.

  • Contract Termination: We reserve the right to terminate any existing contracts without prior notice in cases of severe or repeated misconduct to ensure the safety of staff, practitioners and clients.

Emergency Contact

Please email admin@noosawellnesscollective.com.au with an emergency contact name and phone number. This will be stored securely in case of a health emergency occurring at NHWC requiring communication with your emergency contact.

Rooms

  • Please keep practitioner rooms and waiting rooms tidy and in a suitable condition for the next practitioner’s use. Please remove all belongings from the room at the end of the day, with exception of items permitted for storage by NHWC in storage containers in the room.

  • Synthetic fragrances are not to be used in the rooms (i.e. no candles, room sprays, room fresheners, or the like). If you would like a scented room spray, please contact NHWC and we will provide you with a non-synthetic option.

  • Noise must be kept at a minimum so as not to disturb other NHWC practitioners and tenants in Quamby place.

  • Room cleaning is provided weekly. Cloths, spray, and a vacuum is available on site for use for any spills. Only natural cleaning products are used, so please only use the cleaning products provided.

Tea Room and Food

  • The tea room is a shared space with other tenants in Quamby Place. Please be mindful of keeping it a clean space, and wash, dry, and put away all dishes immediately after use.

  • The fridge in the tea room is common property and shared with other tenants as well as the NHWC. All items must be removed at the end of the day and food cannot be stored overnight in the fridge.

  • No food to be stored in practitioner rooms.

End of Day

Please use the communication board at the front desk to let others know when you have arrived and when you have left for the day. If you are the last practitioner working please turn off lights, the air conditioning, and lock the door behind you. If for any reason you are unsure if you are the last practitioner working for that day, please turn off lights, air conditioning, and lock the door behind you as a precaution.

Use of Alcohol and Drugs

No smoking or vaping is permitted on the entire property of 2 Quamby Place, as outlined in the Body Corporate regulations. The use of, or being under the influence of, illegal drugs and excessive alcohol consumption, is not permitted at the NHWC rooms.

Admin Responsibilities

  • Are contactable and responsive to practitioners communication. We keep the NHWC running smoothly and make sure it stays true to its purpose and values.

  • Regularly check and update the policies to keep up with any changes or new issues.

  • Maintain confidentiality and avoid bias in decision making, including when resolving grievances and disputes.

  • Ensure compliance with procedures and objectivity when carrying out any discipline.

  • Do not condone, permit, or fail to report any breaches of the above code by practitioners.

Contact Us

If you have any questions about this Code of Conduct, or to raise a concern regarding a breach of this Code of Conduct, please contact Christine Davies:

  • By email: admin@noosawellnesscollective.com.au

Created: February 2026

Updated: - 2026